Shipping policy

Shipping Policy – LatteLoveMugs

At LatteLoveMugs, we are committed to delivering your favorite drinkware safely and on time. Please read our shipping policy carefully to understand how we process and deliver your orders.

Order Processing Time

All orders are processed within 1–3 business days after confirmation. Orders are not shipped or delivered on weekends or public holidays. In case of high order volumes, processing times may be slightly delayed, but we always aim to get your order ready as quickly as possible.

Shipping Time & Delivery

Shipping times may vary depending on your location:

  • Standard Delivery: 3–7 business days

  • Remote Areas: 5–10 business days

Please note that delivery times are estimates and may be affected by external factors such as weather conditions, courier delays, or public holidays.

Shipping Charges

Shipping charges are calculated at checkout based on your location and order size. Occasionally, we may offer free shipping promotions, which will be clearly mentioned on our website.

Order Tracking

Once your order has been shipped, you will receive a confirmation message or email with a tracking number. You can use this to track your package and stay updated on its delivery status.

Cash on Delivery (COD)

We offer Cash on Delivery (COD) for your convenience. Please ensure that someone is available at the delivery address to receive and pay for the order.

Shipping Address

Please make sure your shipping address is accurate and complete. LatteLoveMugs is not responsible for delays or failed deliveries due to incorrect or incomplete address details.

Delayed or Lost Packages

If your order is delayed beyond the estimated delivery time, please contact us so we can assist you. In rare cases of lost packages, we will work with the courier service to resolve the issue and ensure you receive your order or a suitable solution.

Damaged Items

We take great care in packaging our products, but if your order arrives damaged, please contact us within 24–48 hours of delivery with clear photos of the product and packaging. We will arrange a replacement or resolution as quickly as possible.

Contact Us

If you have any questions regarding your shipment, feel free to reach out to our support team. We are always here to help and ensure a smooth shopping experience.

Thank you for shopping with LatteLoveMugs — we appreciate your trust and support!